BLACKHOLE

Dear players,
for several weeks We were trying to recover and run update for better Intel HD Graphics experience. The game is crashing, especially on Windows 10 because of changes made by Intel in drivers. To better understand our struggle, it's like driving a car on the highway, but with constantly changing the surface of the road. We are aware of that, but can't do pretty much anything about it right away. We have to learn and adapt our export to that. And that's not instant.

Our Blackhole is now at stage where we want to activate online mode. We are working on this for very long time. This is causing some trouble to quickly adapt & respond to each problem you have. But we are still trying to solve all problems you experienced. Even on Laptops systems which are not supported natively because all of this.

We are really sorry to see many of you going to refund just because the crash on the intro without contacting our support or writing into our phorums, but this is something what we have to accept as it is. We will of course try to do better in the future, but you should know that we really care about our players - about you.

Thank you for your patience and to give it a try at first.

If you are not able to play our game - if it is crashing on your system or you have any other problems, you should maybe try to change game into Beta Version, where we are testing newest builds and trying to catch every problem before we release such update world-wide.

How to activate Public Beta of Blackhole:

• Go into your Library in Steam
  
• Find Blackhole
  
• Open Blackhole Properties
  
• There is section "Betas"
  
• Select "beta - Public Beta Branch"
  
• No need enter password
  
• Download the update
  
• Try to play game now! :)
  

Let us know, if the beta version helped. If you don't have any issues with Blackhole on your system, please, don't update into beta branch. Still, better is to play stable release than our untested unfinished exprimental build.

Thank you very much for your patience and support. If you need any special support, don't worry to contact us directly using kontakt@fiolasoft.cz - thank you!

PS: If you have problem with running the game, would you mind to tell us your CPU, GPU and OS? If you want to help us, leave them into comments below. It will give us the perspective, how large our problems are.

Have a great day,
Fiola

Starting from today, BLACKHOLE Original Soundtrack is available on Steam as separated DLC! You don't have to own Collector's Edition to have Soundtrack in your library!

Also, we have added the FLAC version for even more higher quality playback!

Enjoy this masterpiece from Jakub Miřejovský and Jan Ševčík, with featured David Kopecký original song!

BLACKHOLE Original Soundtrack now for $3,99.

http://store.steampowered.com/app/445920/

Several months past after we have made the biggest preparations for console launch of the game. And since it’s coming for Xbox One and PlayStation 4 some additional features, we implemented the same features into our Windows and Linux version as well.

We want to apologize to all Mac version players. This following update is not compatible with Mac OS X yet. But we are working hard to finish update also for OS X version as soon as possible. Thank you for understanding.



We have hopefully resolved the biggest issues with controllers, several layout issues in GUI, we updated our FONT to newest version which currently supports also Cyrillic charset – making the game available also in all-native Russian language!

On top of that, we have fixed more than 300 bugs/glitches, made big optimization of both: the code and the engine. This update signed under 1.0.5C is also nicknamed as CONSOLE READY. And we are proud to announce the game is coming to Xbox One and PlayStation 4 really soon this year! :)

Right now, we have last big step ahead in our Blackhole journey. Release of completely new FREE DLC called “Challenge Vault”. Challenge Vault will uncover each week for several times new levels – each week you can run through the level and be the BEST from the best and stand on the top.

Challenge Vault is feature available only for STEAM version of the game, and it will be great thing for everyone seeking the "multiplayer" element in our game. :)

1.0.5C CHANGE LOG

MAIN ISSUES

• Fixed more than 300+ bugs across the game
  
• Added new language: Russian
  
• Revamped Endera graphics
  
• Newly scripted intro section
  
• Steam Controller Support
  
• New loading system (slower, but efficient for laptop users)
  
• New controllers finder procedure
  
• Brand new locations in the game to explore (2 for each entity!)
  
• Improved overall FPS rate in the Sacred Library
  
• Replaced some sounds to higher quality ones
  
• Fixed graphical issues for most of the integrated graphics cards
  
• Fixed textures fallout on Intel HD Graphics
  
• New texture streaming causing overall less RAM usage
  
• Improvement movement for the character
  
• Added Rage Quit Shortcut [ALT+F4]
  
• Fixed problem with newest DirectX library causing Blackhole won't start
  

RESOLVED ISSUES

• (NEW) Added MASTER VOLUME option
  
• (FIX) Fixed several camera issues during cutscenes
  
• (FIX) Fixed glitched map on Linux
  
• (FIX) Sacred Library – Elevator – jump through walls
  
• (FIX) Starting spectator mode hides the result screen
  
• (FIX) Fixed issue when Ati leaving Sacred Library, he got stuck into doors – jumping
  
• (FIX) Fixed issue when Selassie is trying to run to you – glitches
  
• (FIX) Fixed both endings – bad language file in English mode
  
• (FIX) Fixed graphics glitches causing lines around object on smaller resolutions of the game
  
• (FIX) Fixed issue, when WIND were disabling some sounds unintentionally
  
• (FIX) Fixed issue with neverending Quest from Selassie after finishing the game
  
• (FIX) Fixed several dialogues errors (dialogues which had never chance to play)
  
• (TWEAK) Easy mode: Crazy avalanche run is 3x slower
  
• (TWEAK) Easy mode: Lava run is 3x slower
  
• (TWEAK) Easy mode: Blocks in desert entity are disintegrate 3x more slowly
  
• (TWEAK) Easy mode: Rescuing the crew members are easier than in original mode
  
• (TWEAK) Easy mode: Finding all missing parts are easier than ever
  

KNOWN ISSUES
We are working hard to fix these reported issues as soon as possible:

• Issue causing letterbox when is the screenshot saved under smaller resolutions than 1920x1080.
  
• (Windows Only) Issue causing “BLACKHOLE stop responding” when exiting the game
  
• (Mac OS X Only) Missing Steam Overlay
  

What next?

We are now working on Challenge Vault DLC. In the meantime, don't miss the opportunity to get some additional content for the game:

http://store.steampowered.com/app/322700
http://store.steampowered.com/app/323650

We want to thank you for all of your positive reviews and all the reported bugs. We are fully focused on making the game even more enjoyable and looking forward to hear how you like the update on our Steam Discussion forum!

Also, we have released troubleshoot article to solve many problems with the game. Feel free to check it out on this link! :)

Enjoy the game,
FiolaSoft Studio ːaurielː

UPDATED ON 2/9/2016 - This problem should be resolved now. You don't have to go into beta channel anymore. Game should start well as usual.

Dear players,
we have new reported problem with BLACKHOLE and Intel HD Graphics / AMD chipsets. The newest Intel drivers unfortunately causing the problem with DirectX 9.0C and BLACKHOLE stop responding or doesn't working correctly.

The same problem also often triggers the message that the DRIVER has crashed and was restored.

Please, let me really apologize for this trouble. But on the other hand it's nothing we could prevent from. We have to update our code, and bring support for more laptop players. That said, we are working really hard for 2 months now to release brand new version of BLACKHOLE, which will solve like almost 300 bugs and adds new locations & puzzles for free.

But, here comes the sad part: we are not still ready to release stable version yet. For that reason, we created public beta branch for those, whose experiencing problems with starting the game. This public beta contains everything what we'd planned to release next week.

How to activate Public Beta of Blackhole:

• Go into your Library in Steam
  
• Find Blackhole
  
• Open Blackhole Properties
  
• There is section "Betas"
  
• Select "beta - Public Beta Branch"
  
• No need enter password
  
• Download the update
  
• Try to play game now! :)
  

Don't worry about your save-files or collector's content. Nothing in local data will be changed using this beta branch. Only "early access" game content will be updated.

We really hope this beta version will help those, who experiecing difficulties with running the game. When the final version of the update will be ready - we move version into the stable (default) channel. You can change from beta branch to default at any time - save files are backward compatible.

Thank you very much for your patience and support. If you need any special support, don't worry to contact us directly using kontakt@fiolasoft.cz - thank you!

PS: If you have problem with running the game, would you mind to tell us your CPU, GPU and OS? If you want to help us, leave them into comments below. It will give us the perspective, how large this problem is.

Have a great day,
Fiola